Terms Of Use for computer consulting services, website services, inquiries by phone, inquiries by email, web based products and Copyright
Published October 13, 2011 at 1:23pm MST
PLEASE READ THE FOLLOWING TERMS OF USE OF SOFTWARE, WEBSITE, PRODUCTS AND SERVICES AND DISCLAIMERS CAREFULLY BEFORE USING OUR PRODUCTS, SERVICES OR THIS WEB SITE.
By accessing or using this web site, you agree to these terms of use, conditions and all applicable laws in the United States and Canada. TWT Group Inc. does not represent or endorse the accuracy or reliability of any of the services, products, advertisments, materials or any other content contained on or distributed through, or linked, downloaded or accessed through and from this web site or any linked web sites. TWT Group Inc. reserves the right, in its sole discretion and without any obligation, to improve, or correct any error or omissions in any portion of the content on this web site. TWT Group Inc. will not be liable for any errors or changes related to any services, products, materials, advertisements or any other content contained on this web site or any linked web sites. TWT Group Inc. is in no way affiliated or associated with any offers held on this web site or any offers on any linked web sites. TWT Group Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on linked web sites. The Visitor assumes all responsibility of privacy policies and product/services information that they join or subscribe to. Any materials or services purchased or obtained by the Visitor through this web site or any linked web sites shall be done at the sole risk of the Visitor. TWT Group Inc. expressly disclaims any and all warranties, express or implied and in no event shall be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to any products, services and or materials purchased, or obtained by the Visitor on this web site or any linked web sites. You shall hold harmless and indemify TWT Group Inc. for any occurrence in relation to this website and agree to all its terms.
Your submissions of files including, but not limited to: Resumes, e-mail, movies of any format, images, logos, video and audio loops, and other software hereby constitutes your agreement to grant TWT Group Inc.. a royalty-free, worldwide non-exclusive, sub/ re-occurring license, to reproduce, re-use, distribute, transmit, adjust, convert, sub-license, and display publicly any such submissions. You also grant TWT Group Inc. the right to utilize your name in connection with all advertising, marketing, promotional and submitted materials related herein.
All content included on this site, such as text, graphics, logos, button icons, images, audio/video clips, digital downloads, interactive media, and software, is the property of TWT Group Inc.. and protected by United States, Canadian and International copyright laws. The compilation of all content on this site is the exclusive property of TWT Group Inc. and protected by U.S. and International copyright laws. All software used on this site is the property of TWT Group Inc. and protected by United States, Canadian and International copyright laws.
Licence and Site Access
TWT Group Inc. grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of TWT Group Inc. This license does not include any resale or commercial use of this site or its contents; any collection images, descriptions, or prices, or any derivative use of this site or its contents. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of TWT Group Inc. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, virtual tours, webfolio, portfolio, customer information inclusive, text, design template, or interface) of TWT Group Inc. without express written consent. You may not use any meta tags or any other “hidden text” utilizing TWT Group Inc.’ name or trademarks without the express written consent of TWT Group Inc. Any unauthorized use terminates the permission or license granted by TWT Group Inc. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of TWT Group so long as the link does not portray TWT Group Inc. services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any TWT Group Inc. Portfolio, Webfolio, logo or other proprietary graphic or trademark as part of the link without express written permission. Any rights not expressly granted herein are reserved.
User Policy
TWT Group Inc. grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of TWT Group Inc. This license does not include any resale or commercial use of this site or its contents; any collection images, descriptions, or prices, or any derivative use of this site or its contents. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of TWT Group Inc. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, digital downloads, flash movies, virtual tours, Webfolio, portfolio, customer information inclusive, text, design template, or interface) of TWT Group Inc. without express written consent. You may not use any meta tags or any other “hidden text” utilizing TWT Group Inc.’ name or trademarks without the express written consent of TWT Group Inc. Any unauthorized use terminates the permission or license granted by TWT Group Inc. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of TWT Group Inc. so long as the link does not portray TWT Group Inc. services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any TWT Group Inc. Portfolio, Webfolio, logo or other proprietary graphic or trademark as part of the link without express written permission. Any rights not expressly granted herein are reserved.
Permission Downloads
You may print or download permission based portions (screensavers, desktops, photos) from designated areas of this website solely for your own non-commercial use. If you choose to do so, you agree not to change or delete any copyright or proprietary property from the materials. If you discover or believe any content appearing on our website is subject to a copyright infringement of another parties rights, please contact us immediately at info@twtgroup.ca and we will investigate this infringement.
Links to Third Party Sites
The TWT Group Inc. site may contain links to sites owned or operated by parties other than TWT Group Inc. Such links are provided for your convenience only. TWT Group Inc. does not control, and is not responsible for, the content or privacy policies on, or the security of, such sites. TWT Group Inc. specifically disclaims any responsibility if such sites: infringe any third party’s intellectual property rights; are inaccurate, incomplete or misleading; are not merchantable or fit for a particular purpose; do not provide adequate security and privacy; contain viruses or other items of a destructive nature. TWT Group Inc. does not endorse the content, or any products or services available, on such sites. If you establish a link to such sites, you do so at your own risk and without the permission of TWT Group Inc. We urge you to research any linked or third party sites and become fully aware of their user policies and agreements.
Personal Information
TWT Group Inc. uses necessary precautions to keep all information disclosed to our company very secure and private. TWT Group Inc. will disclose your personal information that you have submitted or any of our log files in compliance and when required to by law or in cooperation with law enforcement agencies during an investigation. We will also disclose the above information to protect the rights of TWT Group Inc.’s information or that information of our visitors. Further we will disclose above information to identify person(s) who may be violating the law, the legal notice, user policy, permission downloads, or copyright of this website or any of the materials provided.
All services provided are done professionally and ethically. We will do everything in our power to make sure all work is carried out in as timely a fashion as possible. It is impossible to guarantee you a specific ranking for a keyword on any particular search engine. Depending on the competitiveness of a keyword, it is possible for there to be anywhere from a handful of websites, to over a million returned for the search query. Ranking for key phrases takes at least 6 months due to over 4 billion websites live in the Internet. Indexing by search engines is done at their sole discretion. Easier key phrases sometimes rank within the first 3 months. Many of these are actively optimizing their pages in an attempt to get the top spot. We are very competitive and aim for only top placements. No website in the world will come up for all search terms at the same time. Search engines do shuffle their placements as they update their database. This is normal and to be expected. It is the properly built sites that rank better than those who build incorrectly. Our optimization follows the criteria set by the search engines closely. We do not use any techniques known as cloaking, spamming, or any other unfair advantage tricks.
This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Our performance and results of search engines speak for themselves and we are confident you will see the benefits of target traffic.
Permission Downloads
You may print or download permission based portions (screensavers, desktops, photos) from designated areas of this website solely for your own non-commercial use. If you choose to do so, you agree not to change or delete any copyright or proprietary property from the materials. If you discover or believe any content appearing on our website is subject to a copyright infringement of another parties rights, please contact us immediately at info@twtgroup.ca and we will investigate this infringement.
Links to Third Party Sites
The TWT Group Inc. site may contain links to sites owned or operated by parties other than TWT Group Inc. Such links are provided for your convenience only. TWT Group Inc. does not control, and is not responsible for, the content or privacy policies on, or the security of, such sites. TWT Group Inc. specifically disclaims any responsibility if such sites: infringe any third party’s intellectual property rights; are inaccurate, incomplete or misleading; are not merchantable or fit for a particular purpose; do not provide adequate security and privacy; contain viruses or other items of a destructive nature. TWT Group Inc. does not endorse the content, or any products or services available, on such sites. If you establish a link to such sites, you do so at your own risk and without the permission of TWT Group Inc. We urge you to research any linked or third party sites and become fully aware of their user policies and agreements.
Personal Information
TWT Group Inc. uses necessary precautions to keep all information disclosed to our company very secure and private. TWT Group Inc. will disclose your personal information that you have submitted or any of our log files in compliance and when required to by law or in cooperation with law enforcement agencies during an investigation. We will also disclose the above information to protect the rights of TWT Group Inc.’s information or that information of our visitors. Further we will disclose above information to identify person(s) who may be violating the law, the legal notice, user policy, permission downloads, or copyright of this website or any of the materials provided.
Terms and Conditions of Signed Agreements
Third Party Costs: While preparing an estimate for any project, all potential costs associated with that project may not be identified or known at the time of creating the estimate. These could include Third Party Costs such as audio, flash, stock ticker programming, stock photographs, illustration, copy writing, printing, custom additions into TWT Group Inc., additional custom graphic requests, revising anything additional or extraordinary disbursements such as international courier, media transfer costs, duties, tariffs or additional taxes. Third party costs are therefore subject to change depending on actual costs billed by any given supplier involved in the project.
It is our standard procedure to have third party service providers bill the client directly based on approved estimates and change orders only. We will charge a 15% coordination fee on all third party costs. If the client is not prepared to set up the appropriate account for billing with any third party suppliers, TWT Group Inc. will be billed directly. In this event all third party generated costs will be forwarded onto the client with an additional 15% coordination fee charged to the client.
Coordination Fee: TWT Group Inc. will charge a 15% coordination fee on all third party costs such as printing, photography, scanning, audio, video, professional services form industry experts, etc. The coordination fee is only billed on client approved work or change orders. If you wish to discuss this fee before initiation of a project then please contact our offices.
Change Orders: TWT Group Inc. estimates represent the anticipated cost to complete a project based on our client needs assessment, technical procedures, expertise, and past experience on similar projects. The client will be notified if any additional costs will be incurred based on unknown circumstances, new requests, over extended budget/estimated hours, or new requirements. All changes to the estimate of work will be submitted as a Change Order with associated costs and scope and submitted to the client via email. Additional budget most likely will be required if the client add to the original estimated work, redirects the project, or expands toe scope from the original estimated hours.
Fonts and Clip Art: Fonts and clipart used in the project are provided in agreement with the licensing agreements of the manufacturer. This includes usage on a project-by project basis. If a special required item is needed for the project – it will be purchased and flowed through the client as a third party cost. If the client requires the item(s) it can be purchased through the client and a copy made available for TWT Group Inc. to use on the project.
Intellectual property and copyright: TWT Group Inc. acknowledges and agrees that all trademark, service marks, trade names, industrial design, copyright, product, advertising, plans, client property, proprietary client information or similar intellectual property created, prepared or purchased for the client by TWT Group Inc. in the project execution shall, upon payment in full by the Client, be property of the Client. TWT Group Inc. shall use commercially reasonable efforts to ensure that (i) a license to use a copyright material belonging to third parties has been secured by TWT Group Inc. in form reasonably and is acceptable to the client, (ii) all personnel engaged by or employed by or within TWT Group Inc.’s control (contract or non contract) or discretion have waived moral rights in the product crated for the Client, (iii) retain in it’ s care all material such as Client information or advertising materials relating to the project for a reasonable period, and (iv) recover additional materials or reproduction materials(excluded materials already recorded or transmitted in electronic form) supplied to the media department when requested by the Client to do so. TWT Group Inc. shall acquire no right, interest or title of any sort in any Intellectual Property owned by the client.
Trade Secrets: From project to project or time to time, TWT Group Inc. will execute or employ trade secrets and or proprietary coding in the development of websites, TWT Group Inc. customization, custom programming, modules, email programs, file upload additions, internet marketing programs, search engine optimization techniques and instant publishing scripts. Unless otherwise negotiated in the contract price, source code will remain the property of TWT Group Inc. The software or internet marketing program will be delivered to the Client to meet all functional specifications for its original intended use.
Client Requirements: we require all text in an electronic format (Word or PDF) with a hard copy unless the Client is publishing their own content via TWT Group Inc. We require all charts, graphs and tables in an EPS format unless otherwise specified. All photographs are to be supplied to us by our required specifications we have stated to the Client throughout the project. Supplying these materials for the project if not in our requested format will result in additional hours if we have to adjust any formats provided to us.
Travel Expenses: TWT Group Inc. will forward onto the Client any additional travel expenditures as they relate to air, accommodation, rental car, when applicable to work outside of our given locations as requested by the Client. Air travel and accommodation will be flowed through at a cost and car travel will be applied at $0.52 per mile. A Pier Diem for meals will be confirmed with the client depending on any unforeseen circumstances if necessary.
Cancellation Fee: If a project is cancelled by the Client for any reason out of TWT Group Inc.’ control, a cancellation fee will be applied at a percentage ranging from 25% to 85% of estimated cost, or invested hours, programming hours, design hours, SEO hours, research, and hard costs, which ever is the lesser. The percentage is determined by calculating the percentage of completed work on the project.
Warranty of Deliverables: Because of the rapid changes to technology all products are guaranteed for 3 days following delivery to the Client. TWT Group Inc. can not be held responsible for electronic or hard copy defects after the warranty period has expired or if hosted or maintained by the Client or approved agent of the Client. This includes email accounts, changes done by the client in TWT Group Inc., or any other changes to finish product.
Dispute on Goods or Services: Any discrepancies or disputes with respect to goods or services provided by TWT Group Inc. or information contained in a TWT Group Inc. invoice must be reported in writing to TWT Group Inc. in writing within 15 days of the receipt of the invoice. Any disputed goods or services must be returned to TWT Group Inc. upon the initiation of the Client dispute until the matter is resolved.
Payment Terms: All projects will be invoiced as follows. 34% upon initiation of the project, 34% upon design sign off, and the balance upon completion of the project unless otherwise agreed to in writing. Overdue accounts may be subject to interest charges of 2.5% per month on outstanding invoice amounts. All Estimates are valid for 30 (thirty) days. Because we are a company that bills for their time on every project we have schedules to meet. We allow certain time slots throughout the weeks for each project. In the event of client delay for materials to complete our timelines, they may be subject to Progress billing in percentage increments based on where the project is in the timeline. Due to the fluctuation of Canadian/United States dollars, TWT Group Inc. reserves the right to bill out additional percentages based on current exchange rates. Websites created in the United States, regardless if previously negotiated in Canadian funds are subject to exchange rate fluctuations. TWT Group Inc. reserves the right to add additional exchange rate fees on progress billing or final bills to compensate for the Canadian and American dollar fluctuations.
Timeline and Delays
The total time needed to complete this project the agreed upon number of weeks. Client agrees to provide timely feedback so continuity can be established for the project. Client agrees to provide feedback within 4 business days for each revision, each delay occurrence over 4 business days will result in an immediate fee billed to the client for 1.25% daily of the total project amount. This term is strictly used to gauge our time effectively in order to meet client deadlines and avoid having our teams waiting when we have allocated time throughout the work week to finish up client projects. Our goal is to keep the project timelines accurate in order to deliver the finished product that the client envisions. The client expects TWT Group Inc. to deliver on time and on schedule projects and we expect our clients to provide timely feedback in order to do so. Please note: This fee must be paid in full before we proceed on the project. In the event that a client delays payment for websites created in the United States, regardless if previously negotiated in Canadian funds, TWT Group Inc. reserves the right to add additional exchange rate fees on final bills to compensate for the Canadian and American dollar fluctuations.
Web Work Warranty
There is no warranty on website and software services after completion of the project. When something breaks or is unable to perform it’s technical function that applies to a client website we bill for time and materials to make the fix upon the client requesting it be done. Anything needed to allow the software to work correctly, materials or services, will be purchased by the customer or will be billed to the customer at cost. Support services will be billed at the rates defined in the “Rate Definitions” section.
Costs: we can perform the work on a time and materials basis, or on a fixed bid basis per your preference.
Project Manager/Architect/Lead Developer/Software Engineer: This is a person who understands customer service and development; as a result, this person is recruited based on her or his ability to communicate well, focus on customer service, lead projects, and program in PHP, SQL, and JavaScript at the expert level. There is typically one of them per project, but more may be brought on for the larger projects or to make a tight timeline. Each one typically manages 3-6 developers, but fewer if your project needs fewer. This individual works closely with you, researches solutions, holds developer meetings, performs quality control on all work developers produce, ensures timelines are met, helps define specifications, helps define iterations, acts as your escalation point, and performs all project management/oversight duties. As this person is ultimately responsible for your project’s success, he or she will do what it takes to deliver your project on time and on budget. As noted, this individual is highly skilled in development, and may program if it’s faster for him or her to do so than it would be for a developer to do so. Every decision that this person makes is evaluated against your budget, your timeline, and your scope.
For new customers and short projects (< 1 month), this role needs to work a greater percentage of hours because there is more at risk and communication needs to be tighter. For longer projects (>1 month), we typically see this role bill about 20% of the project time. Of course, preferred project processes, quality of interactions/meetings, and quality of specifications/requirements will affect how much time this role is involved.
If you would like the Project Manager fully allocated to your project, doing both PM and developer work, the PM can do so at the normal, non-discounted rate.
Developer: There are one to several developers per project, and allocation depends on availability, timelines, and specific project requirements. A developer programs functionality, programs test cases/logic, performs quality control of other developers’ work, interfaces with the lead developer, and will perform other duties as needed to get the project done successfully. This individual typically does not have customer contact, though that can be done should that be your preference. If you request that there be no Project Manager/Architect/Lead Developer contact, you, the customer, will be responsible for all Project Manager/Architect/Lead Developer activities.
This role usually accounts for the majority (about 80%) of larger projects (> 1 month). Of course, preferred project processes, quality of interactions/meetings, and quality of specifications/requirements will affect how much time this role is involved.
This Rate Schedule may be adjusted from time to time, generally yearly. Work will be tracked in fifteen-minute increments, and you will be provided with information about our work accomplishments. Pre-paid time needs to be used within 12 months.
These rates as well as the non-project specific terms (everything other than the scope and fixed bid) will apply to all future work done unless a replacement agreement takes its place
Order of Performance & Rush Work:
Although we would like to help everyone immediately, and we try to do so, we must sometimes prioritize. We’ve removed the guesswork from the equation, giving preferred treatment to those customers who we work with the most. Work is performed in this order:
• Pre-paid time customers take precedence over other customers. Customers that buy more pre-paid time take precedence over the other pre-paid time customers.
• Time and materials customers that have regular monthly billings take precedence over fixed-bid and ad-hoc customers. Customers that have purchased more time over the last six months take precedence over the other time and materials customers.
• Fixed-bid customers take precedence over the ad-hoc customers. Fixed-bid customers that purchase larger scopes of work take precedence over those that do not.
• Ad-hoc customers take last precedence. Precedence is based on a first come, first serve basis.
You may pay for preferred placement/rush work:
• Within 24 hours (12 hours of work – maximum): 4X the rate
• Within 7 days (50 hours of work – maximum): 3X the rate
• Within 14 days (100 hours of work – maximum): 2X the rate
This will only be billed with your written approval.
Rate Definitions and Schedule:
Per Hour Basis:
• Project Manager/Architect/Lead Developer: $125
• Developer: $80
• Software Engineer $125
• Administration $100
Agreed upon TWT Group Inc. terms of service
i. TWT Group Inc.
ii.Client: being the applicant named above for TWT Group Inc.’ web solutions Agreement or any individual chargeable products or support services. Web Solution described throughout these terms and conditions will represent in whole or in part any website, Internet, website builder software related products or services that was sold to or by TWT Group Inc. for the use of business, personal, or Affiliate Marketing.
Purposes
To set out the terms and conditions applicable to the provision of any Web Solutions services generally available for a fee from the Client
1. Pre-conditions:
1.1 TWT Group Inc. shall have no obligations under this Agreement until the Client shall have applied for the relevant Web Solution Agreement or other product or services I writing to the Account Manager. The Client shall have provided full payment for the first year’ s services in advance and in cleared funds, and TWT Group Inc. shall have approved the application and issued the Client with an Agreement Number.
1.2 This Agreement is available only to a Client based in Canada or the United States and for the Client’ s Canadian Operations, unless expressly agreed by TWT Group Inc..
2. Scope of Website design and development Services:
2.1 TWT Group Inc. offers additional support products that may be purchased in addition to the standard contracted bundle. The range of support products is available on the Internet (… ) TWT Group Inc. reserves the right to vary or extend the range of services or products offered from time to time without notice.
2.2 All estimates are based on our findings and information known to “ gauge” the project before it begins. In the event of a project going over the ” estimated” hours – TWT Group Inc. may bill additionally on top of the original estimated cost. Additional costs may be required for software upgrades, hosting, and support included in a small monthly fee. We bill this monthly fee currently on credit card only.
2.2 TWT Group Inc. website design and development estimates are the anticipated costs based on the known criteria and our professional experience. Proposals that have broken down costs is for project management purposes only and the total estimate once we have exhausted all accounted for hours will be the actual official estimate, which will be adhered to. Some projects do not use the full estimated hours and some require more hours to complete to the client’ s satisfaction. Any additional work, design, programming, or any labor related to the project will be addressed in a new proposal for additional work. We are an organization that is compensated for it’ s time and bill for all hours invested into the project up to a maximum of the approved estimate total based on the agreed upon project scope. If the client’ s requirements or objectives change during the project requiring additional hours, we will notify the client and either revise the estimate or provide an additional estimate that will be added to the project total invoice. Please review our full terms of use and conditions.
3. Price List:
3.1 All prices are exclusive of GST and payable in US Dollars or Canadian Dollars unless otherwise stated. All prices shall be the prices at the date of receipt of the Client’ s application or on date of subsequent invoicing for renewal payments due quarterly in advance. Prices exclude travel and subsistence for any site or field visits. Prices are subject to alteration without notice. SEE SECTION 2 – POINT 2.2.
3.2 TWT Group Inc. Is a company which bills by the hour for all services including and not limited to requests, emails, additional phone calls or any correspondence pertaining to service inquiries. Unless otherwise stated in writing, TWT Group Inc. reserves the right to bill for additional time a client/new inquiry requests services and will log all admin/technical and all professional time associated with the requested service at a minimum four (4) hours billable at the current rates. All time that is accounted for during email/phone correspondance, change orders, or anything additional to the work already completed is fully billable at a minimum charge of four (4) hours unless otherwise stated during a current agreement of services. Current rates apply.
3.3 TWT Group Inc. shall have no obligation to provide any products or services or permit any access to chargeable on-line services until payment by the Client has been received in cleared funds. Any RETURNED checks, NSF or cancellation on the client’s part are subject to a $ 95.00 processing fee and a minimum charge of four (4) hours Admin Fee at our current hourly rates.
3.4 Renewal notices will be issued one month in advance of quarterly renewal and must be paid in advance of the renewal date. Where payment has not been received by our offices prior to the renewal date a late payment penalty will be assessed, in the amount of 2.5% per month. Where the Client wishes to cancel or vary the range of products and services to be provided as from any renewal, the Client must advise the TWT Group Inc.’ Account Manager prior to the renewal date and make payment of the appropriate sum in advance. The Client acknowledges any failure to make full payment in advance of renewal will result in denial of access and termination of Agreement.
3.5 Clients ordering programming on any additional scope for any project wherein will have a minimum charge of 4 hours to complete the programming. All hours it took to complete the functionality of the programming will be billed in full additionally to the 4 hours. The minimum charge will apply towards all completed hours of programming.
4. Password Access Control (Service Only):
4.1 The Client shall nominate in writing its principal Primary contact addressee. The Client shall notify TWT Group Inc. of any change in the name of the principal Primary contact addressee. TWT Group Inc. shall issue to the Principal contact address the password for access control to chargeable on line serves and for use by Client in any other request for services in accordance with this Agreement.
4.2 The Client acknowledges that the password is personal to the Client and that any misuse of the password, including any disclosure of the password to any third party to allow access, will be grounds for immediate termination of Agreement by TWT Group Inc.. Termination will occur without refund of any advance payments and the Client shall be liable to TWT Group Inc. for any loss suffered by TWT Group Inc..
5. Application Disclaimer:
5.1 The provision of Web Solution products and services TWT Group Inc. shall not render TWT Group Inc. liable for any application of the information provided through those services to the Client. The Client must use its own skill and care in applying any information derived from the Web Solution product and services.
6. Permitted Uses:
6.1 All of the information accessible from on-line, CD or other Web Solution documentation provided from time to time by TWT Group Inc. in its performance of services is copyright of TWT Group Inc. and/or its suppliers. All such contents are for the Clients personal use. Client may not modify, copy, distribute, transmit, display perform, reproduce, publish, license, to create derivative works from, transfer or sell any information, software, products or services obtained from such contents.
7. Software and Information:
7.1 Any software that is made available to the Client is the copyrighted work of TWT Group Inc. and/or it suppliers. For any software not accompanied by a separate license Agreement, the following shall constitute the software license agreement for the Client: TWT Group Inc. herby grants to the Client a personal, non-transferable license to use the software for viewing and otherwise using the contents of any on-line or CD based Web Solution service or other documentation provided by TWT Group Inc. pursuant to this Agreement in accordance with these terms and conditions and for no other purpose. Any custom modules built for or not for TWT Group Inc. are proprietary to TWT Group Inc. TWT Group Inc. owns all source files for any custom module unless otherwise negotiated in the original estimate. TWT Group Inc. is under no obligation to supply clients wtih source files for programming paid for in part or in full. Programming services purchased by clients is for the working functionality on the live website and does not include source files of original programming.
7.2 The Client acknowledges the disclaimer from TWT Group Inc. applicable to all technical Support on-line and CD based services and agrees and confirms the disclaimer provision that to the extent permissible by law, TWT Group Inc. provides no warranties, nor does it assume any legal responsibility for accuracy, completeness or usefulness of any of the information supplied including early software. No condition, warranty or representation by TWT Group Inc. is given, nor shall be implied in relation to any on-line or CD based materials or other documentation or in respect of any software available for downloading or provided by TWT Group Inc.. In the case of any software available for downloading from on-line or CD based services, any downloading is subject strictly to any terms of the license, including limitations of liability, appearing in connections with that software. The Client acknowledges TWT Group Inc. has tested such downloaded software available on such service for functionality but cannot warrant that is error free. The Client has exclusive responsibility for any application of the downloaded software, which shall be at the Client’ s own risk.
7.3 The Client acknowledges that it is aware of the inherent dangers in the use of any software found on the Internet. Client acknowledges that where links are provided to World Wide Web sites, which are not under the control of TWT Group Inc., TWT Group Inc. makes no representation concerning the contents of those sites nor does TWT Group Inc. endorse any of those sites. Any software found on those sites has not been tested by TWT Group Inc. and therefore TWT Group Inc. cannot make any representations regarding the quality, safety and suitability of any software found there.
7.4 Without limitation of the software license terms noted in Clause 7.1 above, any copying or reproduction of any software to any server or other location for further reproduction or redistribution is expressly prohibited.
7.5 TWT Group Inc. hereby disclaims any implied warranties and conditions concerning the software or information provided through the Insight products and services or other support services.
7.6 While TWT Group Inc. has endeavored to ensure the accuracy of information including downloadable software contained on any on-line service or CD based service, or in any documentation, which may be provided from time to time to the Client pursuant to this Agreement, TWT Group Inc. accepts no responsibilities for any inaccuracies which may occur. TWT Group Inc. shall not be liable for any technical or editorial errors or omissions contained in such information.
8. Trade Marks:
8.1 No rights are granted to any trade names, trademarks or product names referred to in any on-line service or CD based service or other documentation. Any product names are used for identification purposes only, and may be trademarks and/or registered trademarks of the relevant owing company.
9. Limitation of liability:
9.1 TWT Group Inc. will be under no liability pursuant to this Agreement for any personal injury, death, loss or damage of any kind whatsoever (other than death or personal injury resulting form the negligence of TWT Group Inc.) whether consequential or otherwise including but not limited to loss of profit and TWT Group Inc. herby excludes all condition, warranties and stipulations, express or implied, statutory, customary or otherwise, which but for such exclusion would or might subsist in favor of the Client. This limitation shall also apply for the benefit of any employee, agent or sub-contractor of TWT Group Inc..
10. Client Indemnity:
10.1 The Client shall indemnify and hold harmless TWT Group Inc. against any claims, liabilities, loss or damage suffered or incurred by TWT Group Inc. caused by any negligence, act or omission or willful misconduct of the Client, its employees, agent or sub-contractors. The Client acknowledges that without prejudice to the generality this indemnity shall apply in respect of any misuse of the password access control and Client shall be responsible for any unauthorized usage and any and all loss suffered as a result by TWT Group Inc..
11. Force Majeure:
11.1 TWT Group Inc. shall not be liable to the Client for any loss or damage which may be suffered by the Client as a direct or indirect result of TWT Group Inc. being delayed, prevented or hindered in its performance of its obligations under this Agreement by reason of a may cause TWT Group Inc. reasonable control, without prejudice thereto, including labor disputes involving the workforce of any part thereof of TWT Group Inc..
11.2 The Client acknowledges that access to any insight product on-line is conditional upon World Wide Web communications availability. TWT Group Inc. shall not be liable for any non-availability due to World Wide Web downtime or the non-performance of any service provider supporting World Wide Web communications between the Client and TWT Group Inc.. Further, TWT Group Inc. shall not be liable for any delay in communication caused by operation through the World Wide Web.
11.3 The Client acknowledges that TWT Group Inc. shall not be responsible for any transmission corruption or error arising in the course of transmission through the World Wide Web.
12. Confidentiality:
12.1 During the continuance of this Agreement and thereafter the parties shall treat as confidential all information, (whether written or oral) so designated by the disclosing party and shall not divulge such information to any person, firm or company (except to such party’ s own employees and then only to those who need to know the same) without the other party’ s prior written consent. This obligation of confidentiality shall not apply to information which was in the public domain at the date of disclosure or which falls into the public domain other than a result of a breach of this Agreement or which is required to be disclosed pursuant to court order or Government Action or which the receiving party can demonstrate was known to the receiving party prior to the date of disclosure provided that the receiving party shall produce written evidence of such knowledge within fourteen days of disclosure and gives notice of the same to the disclosing party.
13. Period of Agreement:
13.1 The initial term of this Agreement shall be one(1)year. Thereafter, this Agreement shall automatically renew on a monthly, quarterly or annual basis, unless notice has been received from the Client giving three months notice of termination in writing to the Account Manager.
14. Termination:
14.1 This Agreement shall terminate at the end of any period where the Client has failed to pay the next period’ s fees in advance (unless otherwise than as a consequence of any default on the part of TWT Group Inc.) We will then add up the remaining months owing (on year inclusive time not used) and immediately move to collections process.
14.2 TWT Group Inc. may terminate this Agreement by immediate notice in writing to the Client if the Client commits any other breach of any term of this Agreement and (in case of a breach being capable of remedy) shall have failed, within fourteen days after receipt of a request in writing from TWT Group Inc. to so remedy the breach.
14.3 Either party shall be entitled by immediate notice in writing to the other to terminate this Agreement in the event that the other party becomes insolvent, enters into liquidation or compounds with its creditors generally, or has a receiver, manager or similar officer appointed over the whole or any part of its assets or takes or suffers similar action in consequence of debt or becomes unable to pay its debt as they fall due.
14.4 TWT Group Inc. may terminate this Agreement (or any part of the product and service hereunder) forthwith upon notice in writing to the Client if the support given to TWT Group Inc. by its suppliers to enable TWT Group Inc. to supply the insight products and services should diminish in which event a pro rata refund of the fees paid by the Client shall be made to the Client.
14.5 Neither party shall be liable to the other for damages of any kind on account of or arising directly or indirectly because of termination of this Agreement in accordance with this clause, whatever the cause or reason for such termination. But termination of this Agreement shall be without prejudice to any claim by either party or breach of contract arising prior to such termination.
14.6 TWT Group Inc. may terminate this Agreement (or any part of the product and services hereunder) with one month’ s notice upon notice in writing to the Client in which event a pro rata refund of the fees paid by the Client shall be made to the Client.
14.7 TWT Group Inc. reserves the right to protect and keep all search engine related trade secrets for gaining organic search engine rankings. Upon termination of this Agreement TWT Group Inc. does not transfer SEO (search engine optimization) related code, TWT Group Inc. software related code or hidden code, trade secrets or techniques used to gain valuable organic search engine rankings. TWT Group Inc. will provide user access to enable editing of pages and posts from within the content management system but will not provide access to clients to change related or hidden code that may impact the website design while the code is hosted with TWT Group Inc. TWT Group Inc. Will transfer all HTML files to the user with graphics included as website property (“source code”) at a cost of 6 hours minimum (current rates apply).
14.8 TWT Group Inc. reserves the right to protect all design work until such time that a client terminates and pays the appropriate fees to obtain the source code, at this time these rights will be waived to the client.
15. Results of Termination:
15.1 On termination of this Agreement for whatever reason TWT Group Inc. shall be entitled to withdraw password access to the Web Solution products on-line and to cease provision of any other support services to the Client pursuant to this Agreement. ANY default or NON-Payment on a TWT Group Inc. contract will result in a full collection process under the permitted legislation in the Country of transaction. Any cancellation of the contract without use of the software purchased will be at the sole discretion of TWT Group Inc.. TWT Group Inc. does NOT give refunds for any software purchases (used or unused), affiliate courses attended (in whole or in part), products or services rendered. TWT Group Inc. will grant a cancellation of hosting/TWT Group Inc. services only with 30(thirty) days written notice and this will result in a $ 450.00 CAD cancellation fee plus a minimum charge of four (4) hours admin fee for processing the cancellation (Current rates apply). This amount must be paid upon cancellation to avoid collection and any inquiries may be made to info@twtgroup.ca.
16. No Assignment:
16.1 This Agreement is personal to the Client. The Client may not assign, transfer, sub-contract, mortgage, charge or part with this Agreement or any of its rights or obligations under this Agreement without prior written consent of TWT Group Inc..
17. Independent Contractors:
17.1 The parties enter into this Agreement as independent contractors. The Client shall have no authority or power to bind TWT Group Inc. or create any liability against TWT Group Inc. in any way or for any purpose.
17.2 Refunds
TWT Group Inc. does not issue refunds for any agreement on work completed or projected. TWT Group Inc. does not give refunds on any signed contracts or agreement for software, services or products used or unused. No refunds on classes attended or not attended, software used or unused, SEO consultations, or anywhere time has been spent with a TWT Group Inc. employee or executive.
18. Choice of Law:
18.1 This Contract shall be governed and construed in accordance with the laws of the Federal Laws of Canada, Province of Alberta, and for American clients the applicable State Laws that apply from the State of transaction regardless of the laws that might otherwise govern under applicable principles of conflicts of laws.
18.2
All services provided are done professionally and ethically. We will do everything in our power to make sure all work is carried out in as timely a fashion as possible. It is impossible to guarantee you a specific ranking for a keyword on any particular search engine. Depending on the competitiveness of a keyword, it is possible for there to be anywhere from a handful of websites, to over a million returned for the search query. Ranking for key phrases takes at least 6 months due to over 4 billion websites live in the Internet. Indexing by search engines is done at their sole discretion. Easier key phrases sometimes rank within the first 3 months. Many of these are actively optimizing their pages in an attempt to get the top spot. We are very competitive and aim for only top placements. No website in the world will come up for all search terms at the same time. Search engines do shuffle their placements as they update their database. This is normal and to be expected. It is the properly built sites that rank better than those who build incorrectly. Our optimization follows the criteria set by the search engines closely. We do not use any techniques known as cloaking, spamming, or any other unfair advantage tricks.
This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Our performance and results of search engines speak for themselves and we are confident you will see the benefits of target traffic.
TWT Group Inc. Licensing agreement
The use of our information, products and services should be based on your own due diligence and you agree that our company is not liable for any success or failure of your business that is directly or indirectly related to the purchase and use of our information, products and services. By signing up to the monthly service charge you the SA agree to all terms of this agreement. The SA(Site Owner) is also the primary credit cardholder and is bound by the terms they accept upon sign up.
4.0 PROPRIETARY RIGHTS
4.2 Intellectual Property. Site Owner acknowledges and agrees that content available from the Service, including but not limited to text, software, music, sound, logos, trademarks, service marks, photographs, graphics, or video, is protected by copyright,
trademark, patent, or other proprietary rights and laws, and may not be used in any manner other than as specified in Section 4.1 above.
4.3 Site Owner’s Property. Site Owner grants the service provider the right to maintain Site Owner’s content on the provider’s servers during the term of the SA and to authorize the downloading and printing of such material, or any portion thereof, by end-users for their personal use.
4.4 Unauthorized Access. Site Owner shall not attempt to gain unauthorized access to any servers controlled by the service provider.
7.0 TERMINATION
7.1 Termination. Once initial one year term of the contract has been fulfilled, either party may terminate the SA on thirty (30) days notice if the other party has materially breached or is otherwise not in compliance with any provision of the SA, and such breach or non-compliance is not cured within such thirty (30) day period. The Service provider reserves the right to immediately suspend any customer access to the Site until such breach or non-compliance is cured.
7.2 Termination for Illegal or Other Activity. Notwithstanding the foregoing, the service provider may, but has no duty to, immediately terminate Site Owner and remove it from the providers servers if the provider in its sole discretion concludes that Site Owner is engaged in illegal activities or the sale of illegal or harmful goods or services, or is engaged in activities or sales that may damage the rights of the service or others. Any termination under this Section 7.2 shall take effect immediately and Site Owner
expressly agrees that it shall not have any opportunity to cure.
7.3 Waiver. Site Owner expressly waives any statutory or other legal protection in conflict with the provisions of this Section 7.
7.4 Deletion of Information. Upon termination, the service provider reserves the right to delete from its servers any and all information contained in Site Owners account, including but not limited to order processing information, mailing lists, and any Web
pages generated by the Software.
7.5 The provisions of Section 4 (Proprietary Rights), Section 10 (Indemnity), and Section 11 (Disclaimer of Warranties and Liabilities) of this Agreement shall survive any termination of the Agreement.
7.6 If the site owner uses TWT Group Inc. for any given time upon sign up – after the legal “ cool off” time period they are bound by the terms of the one year. If the site owner so chooses to cancel services of TWT Group Inc., this will be subject to all cancellation penalties, interest, late fees, and a sum of all remaining months owed to TWT Group Inc. We will add up all 12 months minus, the months paid for, and then add the 30 day cancellation(billable month) to the total outstanding amount. Since this agreement clearly outlines a 30(thirty) day written notice which is a billable month, this month will be included as well. 30(thirty) days notice can only be given AFTER the one year has been completed and served by the site owner. Since TWT Group Inc. is billed up front for each month of use – our one year including the 30(thirty) day notice is technically a 13 month time period. Site owners agrees to provide in writing and pay for the 30(thirty) day notice additional to the one year already served.
8.0 Site Owner PRIVACY
8.1 Site Owner Information. The Service maintains information about Site Owner and the Site it’s servers, including but not limited to Site Owners account registration information, Site Owner’s customer order information and sales information (” Site Owner Information” ). Site Owner agrees that the Service may use Site Owner Information in aggregate form for marketing or other promotional purposes.
8.1.1 Site Owner agrees that the Service provider may disclose Site Owner Information in the good faith belief that such action is reasonably necessary: (a)
to comply with the law; (b) to comply with legal process; (c) to enforce the SA; (d) to respond to claims that the Site Owner or Site is engaged in activities that violate the rights of third parties; or (e) to protect the rights or interests of the Service provider or others; provided, however, that nothing in this section shall impose a duty on the Service provider to make any such disclosures.
8.1.2 Site Owner agrees that the Service provider may delete customer credit card information from its servers 14 days after Site Owner retrieves such information, and may delete all other Site Owner Information from the Service provider.s servers at the
end of each calendar year.
8.2 Password. Site Owner shall receive a password from the Service to provide access to and use of the Software and website. Site Owner is entirely responsible for any and all activities which occur under Site Owners account and password. Site Owner agrees to keep its password confidential, to allow no other person or company to use its account, and to notify the Service promptly if Site Owner has any reason to believe that the security of its account has been compromised.
8.3 Technical Access. Site Owner acknowledges and agrees that technical processing of Site Owner Information is and may be required: (a) for the Service to function; (b) to conform to the technical requirements of connecting networks; (c) to conform to
the technical requirements of the Service; or (d) to conform to other, similar technical requirements. Site Owner also acknowledges and agrees that the Service
provider may access Site Owner’s account and its contents as necessary to identify or resolve technical problems or respond to complaints about the Service.
9.0 MAINTENANCE AND SUPPORT
9.1 Site Owner can obtain assistance with any technical difficulty that may arise in connection with Site Owner’s utilization of the Software or Website by requesting assistance by email using our support request form. The Service provider reserves the right to establish limitations on the extent of such support, and the hours at which it is available.
9.2 Site Owner is responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for its access to and use of the Software and Website and Site Owner shall be responsible for all charges related thereto.
10.0 INDEMNITY
Site Owner agrees to indemnify and hold harmless the Service provider, and its parents, subsidiaries, affiliates, officers, directors, shareholders, employees and agents, from any claim or demand, including reasonable attorneys fees, made by any third party due to or arising out of Site Owners conduct, Site Owners use of the Service, the goods or services
offered at Site Owners Site, any alleged violation of the SA, or any alleged violation of any rights of another, including but not limited to Site Owners use of any content, trademarks, service marks, trade names, copyrighted or patented material, or other intellectual property used in connection with Site Owners Site. The service provider reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by Site Owner, but doing so shall not
excuse Site Owners indemnity obligations.
11.0 DISCLAIMER OF WARRANTIES AND LIABILITIES
THE SERVICE AND SOFTWARE ARE PROVIDED ON AN ” AS IS” AND ” AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF SITE OWNER ABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. NEITHER THIS AGREEMENT OR ANY DOCUMENTATION FURNISHED UNDER IT IS INTENDED TO EXPRESS OR IMPLY ANY WARRANTY THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY OR ERROR-FREE OR THAT THE SOFTWARE WILL PROVIDE UNINTERRUPTED, TIMELY OR ERROR FREE SERVICE. THE SECURITY MECHANISM INCORPORATED IN THE SOFTWARE HAS INHERENT LIMITATIONS AND SITE OWNER MUST DETERMINE THAT THE SOFTWARE ADEQUATELY MEETS ITS REQUIREMENTS. SITE OWNER ACKNOWLEDGES AND AGREES THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT ITS OWN DISCRETION
AND RISK AND THAT SITE OWNER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO ITS COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. THE SERVICE PROVIDER, AND ITS PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES AND AGENTS, SHALL
NOT BE LIABLE, UNDER ANY CIRCUMSTANCES OR LEGAL THEORIES WHATSOEVER, FOR ANY LOSS OF BUSINESS, PROFITS OR GOODWILL, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS, OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER, EVEN IF THE SERVICE PROVIDER IS AWARE OF THE RISK OF SUCH DAMAGES, THAT RESULT IN ANY WAY FROM SITE OWNER USE OR
INABILITY TO USE THE WEBSITE OR THE SOFTWARE, OR THAT RESULT FROM ERRORS, DEFECTS, OMISSIONS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY OTHER FAILURE OF PERFORMANCE OF THE SOFTWARE. THE SERVICE PROVIDER’S
LIABILITY TO SITE OWNER SHALL NOT, FOR ANY REASON, EXCEED THE AGGREGATE PAYMENTS ACTUALLY MADE BY SITE OWNER TO THE SERVICE PROVIDER OVER THE COURSE OF THE EXISTING TERM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIABILITIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
12.0 NO RESALE OR ASSIGNMENT OF SERVICE
Site Owner agrees not to resell or assign or otherwise transfer its rights or obligations under the SA without the express written authorization of the
Service provider.
13.0 FORCE MAJEURE
Neither party shall be liable to the other for any delay or failure in performance under the SA resulting directly or indirectly from acts of nature or causes
beyond its reasonable control.
14.0 NOTICES
Any notices or communications under the SA shall be by electronic mail or in writing and shall be deemed delivered upon receipt to the party to whom such communication is directed, at the addresses specified below. If to the service provider, such notices shall
be sent using our support request form. If to Site Owner, such notices shall be addressed to the electronic or mailing address specified when Site Owner opens an account with TWT Group Inc., or such other address as either party may give the other by
notice as provided above.
TWT Group Inc. will keep all clients informed of any policy changes here http://twtgroup.ca/about/terms-of-service/ – these are our master terms of use and policies for TWT Group Inc. software, website design, products and services. We will update all business operations here. We also have this posted on our website at the top right for review by site owner to review and stay current.
15.0 ENTIRE AGREEMENTS
The SA constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all previous proposals, both oral and written, negotiations, representations, writings and all other communications between the parties. TWT Group Inc. Pricing is subject to change at anytime.
16.0 GENERAL
The SA and the relationship between Site Owner and the Service provider shall be governed by the laws of the Province of Alberta, and for American clients the applicable State Laws that apply from the State of transaction regardless of the laws that might otherwise govern under applicable principles of conflicts of laws.
Warranty Disclaimer. YOU ACKNOWLEDGE THAT THE SERVICES AND THE SOFTWARE ARE PROVIDED ” AS IS, AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND. TWT Group Inc. HEREBY DISCLAIMS ANY WARRANTY OR CONDITION WITH RESPECT TO THE QUALITY, PERFORMANCE OR FUNCTIONALITY OF THE SERVICES AND SOFTWARE, OR WITH RESPECT TO THE QUALITY OR ACCURACY OF ANY INFORMATION OBTAINED FROM OR AVAILABLE THROUGH USE OF THE SERVICES AND SOFTWARE, OR THAT THE SERVICES AND SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICES AND SOFTWARE MAY CONTAIN ERRORS. NO ADVICE OR INFORMATION GIVEN BY TWT Group Inc. OR UNITED ONLINE WEB SERVICE’ S REPRESENTATIVES INCLUDING, WITHOUT LIMITATION, CUSTOMER SUPPORT REPRESENTATIVES, SHALL CREATE A WARRANTY. TWT Group Inc. DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED OR STATUTORY INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF QUIET ENJOYMENT AND NON-INFRINGEMENT AND ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY OF COMPUTER PROGRAMS AND CONTENT. TWT Group Inc. DOES NOT GUARANTEE THAT USERS WILL BE ABLE TO USE THE SERVICES AT TIMES OR LOCATIONS OF THEIR CHOOSING. TWT Group Inc. DOES NOT WARRANT THAT THE SERVICES ARE COMPATIBLE WITH ANY THIRD PARTY SERVICE OR SOFTWARE, EVEN IF SUCH THIRD PARTY CLAIMS, REPRESENTS OR WARRANTS THAT SUCH SERVICE OR SOFTWARE IS COMPATIBLE WITH ANY SERVICE OR TWT Group Inc. IN PARTICULAR.
Limitation of TWT Group Inc.’ Liability. TWT Group Inc. SHALL NOT BE LIABLE FOR NONPERFORMANCE OR DELAY IN PERFORMANCE CAUSED BY ANY REASON, WHETHER WITHIN OR OUTSIDE OF ITS CONTROL. IN NO EVENT SHALL TWT Group Inc. BE LIABLE UNDER CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY FOR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF USE, LOST PROFITS, LOSS OF DATA OR INFORMATION OF ANY KIND OR LOSS OF BUSINESS GOODWILL OR OPPORTUNITY) WHETHER OR NOT TWT Group Inc. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES. TWT Group Inc. SHALL NOT BE LIABLE FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY. TWT Group Inc.’ ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY USE OF THE SERVICES IS THE CANCELLATION OF YOUR ACCOUNT AS SET FORTH HEREIN. IN NO EVENT SHALL TWT Group Inc. LIABILITY TO YOU EXCEED THE GREATER OF ONE DOLLAR ($1.00) OR ANY AMOUNTS ACTUALLY PAID IN CASH BY YOU TO TWT Group Inc. FOR THE PRIOR ONE MONTH PERIOD. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF THESE RULES OR OUT OF THE SERVICES MAY BE BROUGHT BY YOU OR TWT Group Inc. MORE THAN ONE YEAR AFTER THE EVENT WHICH GAVE RISE TO THE CAUSE OF ACTION HAS OCCURRED. SOME JURISDICTIONS DO NOT ALLOW A LIMITATION ON LIABILITY FOR NEGLIGENCE THAT CAUSES DEATH OR PERSONAL INJURY AND, IN SUCH JURISDICTIONS, TWT Group Inc.’ LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
IF YOU DO NOT AGREE TO THE RULES, YOU MUST DISCONTINUE THE REGISTRATION PROCESS, DISCONTINUE YOUR USE OF THE SERVICES, AND, IF YOU ARE ALREADY A MEMBER, PAY ALL CANCELLATION FEES AND SURRENDER YOUR ACCOUNT
Changes to the Rules, Terms of/and Services Apply to You. You may review the most current version of the Rules at the Site. TWT Group Inc. may change the Rules, Terms or change the scope of the Services, in whole or in part, at any time at TWT Group Inc.’ sole discretion. Posting of such changed Rules, Terms on the Site shall constitute notice of such changes to you, although TWT Group Inc. may choose additional types of notice. TWT Group Inc. will use reasonable efforts to provide you with 7 days advance notice of changes to the Rules, Terms of Use/Service that materially and adversely impact your use of the Services. Your continued use of the Services following notice constitutes your acceptance of all changes. If you do not agree to any such changes, your sole and exclusive remedy is to cancel your account as described below.
TWT Group Inc., referred to as ” TWT Group Inc. ” or ” TWT Group” at its sole discretion, may change the terms, conditions and operation of this Web site (the ” Site” ) at any time. By using this service the user agrees to the terms of this disclaimer and further waives any rights or claims it may have against TWT Group Inc.
WE AND OUR ADVERTISERS, SUPPLIERS AND LICENSORS PROVIDE THE WEB SITE AND OUR SERVICES ” AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED. WE AND OUR ADVERTISERS, SUPPLIERS AND LICENSORS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTY OF NON-INFRINGEMENT
WITHOUT LIMITING THE FOREGOING, TWT Group Inc. . SHALL NOT BE LIABLE TO YOU OR YOUR BUSINESS FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES OR LOST OR IMPUTED PROFITS OR ROYALTIES ARISING OUT OF THE USE OF THIS SITE OR ANY GOODS OR SERVICES PROVIDED, WHETHER FOR BREACH OF WARRANTY OR ANY OBLIGATION ARISING THEREFROM OR OTHERWISE, WHETHER LIABILITY IS ASSERTED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY) AND IRRESPECTIVE OF WHETHER YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH LOSS OR DAMAGE. EACH PARTY HEREBY WAIVES ANY CLAIMS THAT THESE EXCLUSIONS DEPRIVE SUCH PARTY OF AN ADEQUATE REMEDY.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. WE ARE NOT LIABLE, AND EXPRESSLY DISCLAIM ANY LIABILITY, FOR THE CONTENT OF ANY DATA TRANSFERRED EITHER TO, OR FROM, YOU OR STORED BY YOU OR ANY OF YOUR CUSTOMERS VIA THE SERVICES PROVIDED BY US. WE SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES REGARDING SERVICES PROVIDED BY THIRD PARTIES, REGARDLESS OF WHETHER THOSE SERVICES APPEAR TO BE PROVIDED BY US. NO WARRANTIES MADE BY THESE THIRD PARTY ENTITIES TO US SHALL BE PASSED THROUGH TO YOU, NOR SHALL YOU CLAIM TO BE A THIRD PARTY BENEFICIARY OF SUCH WARRANTIES. THIS WARRANTY DISCLAIMER EXTENDS TO ANY ORAL OR WRITTEN INFORMATION YOU MAY HAVE RECEIVED FROM US, OUR EMPLOYEES, THIRD-PARTY VENDORS, AGENTS OR AFFILIATES. YOU MAY NOT RELY ON SUCH INFORMATION.
We provide no guarantee that the Service will be uninterrupted, or continuous, that you will be able to access our services at a particular time, that any data transmitted by, or through, us is accurate, error free, virus free, secure, or inoffensive. You acknowledge that it is your responsibility to keep back-up copies of your data. We are not responsible for any loss of data, for any reason. In particular, ” back up” services are provided only as a supplement to your own efforts. Because the structure of websites, databases and other technology differs, we can not, and do not guarantee that any back ups will capture all of the data provided to us for back up. We are not liable for unauthorized access to, or any corruption, erasure, theft, destruction, alteration or inadvertent disclosure of, data, information or content, transmitted, received, or stored on our system.
i) We are not responsible for the failure to process email that we have labeled as SPAM or as otherwise harmful to our network. We are also not responsible for delivery failures caused by the operation of a third party recipient’s SPAM filtering software. Email accounts are not designed to function as permanent storage. We assume no responsibility for email files that are damaged or inadvertently deleted. It is your responsibility to review your ” spam” folder from time-to-time. Email labeled as SPAM will only be available to you for a short period of time.
YOU AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU WILL NOT UNDER ANY CIRCUMSTANCES INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, HOLD US OR OUR LICENSORS, AGENTS, EMPLOYEES, OFFICERS AND/OR THIRD PARTY VENDORS, LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, COST SAVINGS, REVENUE, BUSINESS, DATA OR USE, OR ANY OTHER PECUNIARY LOSS BY YOU, ANY OF YOUR END USERS OR ANY OTHER THIRD PARTY. YOU AGREE THAT THE FOREGOING LIMITATIONS APPLY WHETHER IN AN ACTION IN CONTRACT OR TORT OR ANY OTHER LEGAL THEORY AND APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES; YOU AGREE THAT IN THOSE JURISDICTIONS OUR LIABILITY WILL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
IF YOU DO NOT AGREE TO THE RULES OR TERMS OF SERVICE, YOU MUST DISCONTINUE THE REGISTRATION PROCESS, DISCONTINUE YOUR USE OF THE SERVICES, AND, IF YOU ARE ALREADY A MEMBER – PAY ALL CANCELLATION FEES AND SURRENDER YOUR ACCOUNT
No Spamming (unsolicited bulk email) allowed
No material that provides sells or offers to sell the following: controlled substances, illegal drugs and drug contraband, weapons, pirated materials, instructions on making, assembling or obtaining illegal goods or weapons to attack others. Information used to break, copyright, violate the trademark of or to destroy others property or information.
Information used to illegally harm any people or animals. We do not allow pornography, nudity, sexual products, programs or services. Escort services are not allowed or other content deemed adult related.
Foul language and profanity in the site content, and in the domain name are prohibited.
All activities may be monitored, recorded, and examined by any authorized person, including law enforcement.
TWT Group Inc. reserves the right, but is not obligated to review the content posted via the service and to refuse or remove any such materials in its sole discretion, without notice at any time.
You must retain accurate contact information to avoid having your account terminated.
You agree that TWT Group Inc. may, under certain circumstances and without prior notice, immediately terminate your account and access to the Service.
If you discover anyone on our system violating any of these terms or notice anything suspicious from our network, report it at info@twtgroup.ca
for investigation. We will immediately terminate any account we feel has been in violation of any of these terms.

